Shipping & Delivery

Standard shipping

  • Orders placed on a business day before the cut-off time of 15:00 will be shipped the same day.

  • Orders placed on a business day after 15:00 will be shipped the next business day.

  • Orders placed during the weekend or on public holidays will also be shipped the next business day.

 


Netherlands

  • Shipping costs: €4.95. Free for orders over €50.

  • Delivery time: 4-9 business days (when ordered on business days before 15:00).

Belgium

  • Shipping costs: €4.95. Free for orders over €50.

  • Delivery time: 4-9 business days (when ordered on business days before 15:00).

Rest of Europe

  • Shipping costs: €14.95. Free for orders over €100.

  • Delivery time: 4-9 business days (when ordered on business days before 15:00).

 

Note: During busy periods, processing and delivery by the courier service may take longer than usual. We want to emphasize that we do everything we can to process and ship your order as quickly as possible. However, during these periods we are dependent on the courier service and current circumstances. Please keep in mind that a delay of 1 to 5 days is possible. For the most up-to-date information about the delivery status of your parcel, we recommend keeping an eye on your track & trace code.

Yes! Your Bouclé Teddy comes preassembled with our signature bouclé cover in the color you choose – soft, neutral, and perfect for any interior.

The Bouclé Teddy will arrive vacuum, but will be in model within 5 minutes! However, it will have the nicest shape after more than 48 hours and some kneading :)

Your cat can use the bed right away, it won’t affect the process.

Memory foam is the ultimate in comfort and joint support. It reacts to your cat’s body heat, especially at sore spots caused by inflammation, and gently softens to cradle those areas, giving instant relief. Unlike soft filling that sinks and adds pressure, memory foam stays supportive and keeps your cat’s body properly aligned.

The Bouclé Teddy is designed with your cat’s health in mind.

  • Joint support: High-density memory foam cushions and supports your cat’s joints, preventing pain and stiffness.
  • Shape retention: Unlike regular beds that flatten over time, our foam keeps its shape for years.
  • Easy mobility: The firm support makes it easy for your cat to get in and out of bed without strain.

For sure! Memory foam is one of the best options for cats with arthritis because it contours to sore joints and relieves pressure. Your cat will be able to rest comfortably without the bed collapsing under their weight.

Yes! The waterproof lining prevents dust from getting trapped, and the cover is removable and machine washable, making it easy to keep fresh and clean.

Yes. Our products are made without harmful chemicals and pass all safety tests with flying colors.

Of course! Small dogs love the Bouclé Teddy just as much as cats do. We simply recommend measuring your dog to make sure the size is right.

Yes. The anti-skid base keeps the bed securely in place, perfect for cats or dogs with joint issues who need stability when stepping in and out. So your cat cannot move the bed, when it's on a flat surface.

This is not just another cat bed. The Bouclé Teddy combines orthopedic support, practicality, and timeless design in one patent-pending product.

  • Perfect fit: The memory foam gently contours to your cat’s body, helping them feel safe and secure.
  • Chin rest: A perfectly placed edge for your cat to rest their head. Ideal for long naps or “judge duty.”
  • Premium fabric: Ultra-soft bouclé that cats love to rub their face on.

For cats: Pretty much. For dogs: Not quite!

Yes. The memory foam core is protected by a waterproof lining, so accidents won’t damage the inner foam. The bouclé cover is not waterproof, but it is removable and machine washable.

Yes! The bouclé loops are designed so your cat’s claws won’t get stuck, making it ideal for cats who like to scratch or knead.

No. The design allows airflow around your cat’s body so they stay comfortable year-round.

Yes! But only the cover! Simply zip it off and pop it in the washing machine. Wash the cover on a gentle warm machine cycle with mild detergent. Do not bleach, tumble dry, or iron. Simply hang to dry.

The inner foam is protected with a waterproof lining, so there’s no need to wash it. Washing the foam would damage it. If you’d like to wash the waterproof lining, you can zip it off and wash on cold. Make sure all pieces are completely dry before reassembling.

You don’t need to! The memory foam is protected by a waterproof lining and should never be washed, as water can damage the foam’s structure.

Pets Pride offers a 12-month limited warranty for manufacturing defects only. We also offer a 3-year warranty against memory foam sagging. This limited warranty applies to defects due to faulty workmanship or materials.

Our warranty does not cover damage caused by rough use or misuse. This includes, but is not limited to:

  • Bites, rips, or tears
  • Excessive scratching or clawing
  • Stains or burns
  • Moisture damage from condensation
  • Damage caused by commercial use (e.g. in hotels, boarding facilities, or retail stores)

Our beds are designed for normal at-home use by cats and small dogs.